Let me start off by saying that this TV provides the best picture that I've ever seen. After I finally paired it up with a PS3 for playing Blu-Ray movies, I was even more impressed. According to CNet, the b750 series of Samsung tvs outperforms the edge-lit LED tvs (you know, the really thin ones). This is the absolute top of Samsung's 2009 line, and in my opinion, the best TV currently on the market. The blacks are black, the colors are accurate, the contrast is huge, and the clarity is unmatched. Speakers are okay, but lacking bass, as expected. Mine is plugged into 5.1 surround sound.
That said, there was one small issue with the TV. When I got it, only my HDMI-1 was working. If I plugged something into HDMI-2,3, or 4, those inputs would appear in the Source switcher screen, but if I switched to them, the device on HDMI-1 would still display. I didn't notice for a few weeks, though, because I only had one HDMI source. However, Samsung's customer service kept their score at 5 stars.
I called 1-800-SAMSUNG and was on hold for about 2 minutes. Then I told the customer service girl about my TV's issue. She typed up everything I said and told me she put a repair ticket in for me. Within the next two days, I was to receive a phone call from the closest Samsung-authorized repair center. Total elapsed time, about 10 minutes. I didn't wait two days for the next call, though. Within 20 minutes, I was on the phone with the repair center. I clarified my problem to the repair guy and he promptly ordered me a new input board. Again, less than 10 minutes on the phone. Now, I would have to wait a couple days for the part to arrive at the repair center. Two days later, the repairman was ready to come fix my TV (which still worked great, other than the inputs). He came over exactly at the time we agreed upon and was gone within a half-hour. I called Sunday, I think. He was ready to fix the TV on Wednesday.
Three full days for an in-home repair requiring a shipped part. They earned their 5 stars here.
By the way, check out CNet for their most accurate picture settings. Then watch a Blu-Ray you've already seen on the TV. You'll be floored by the difference.
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